About ACRM
Service • Results • Dedication • Commitment
100% Canadian Owned and Operated
Action Collections & Receivables Management has been licensed and bonded across Canada since 1998. With headquarters in Toronto and a secondary office in Montreal, we serve clients nationwide with proven expertise in debt recovery.
Our experienced senior leadership team brings decades of combined experience serving governments, financial institutions, utilities, telecommunications companies, and B2B sectors across both private and public markets.
We maintain superior infrastructure and data security to safeguard client information, retaining all information 100% within Canada. Our commitment to compliance and security is demonstrated through our SOC certification.
Our Leadership Team
Paul Esteves
Chief Executive Officer
Over 25 years experience in the collection industry. Owner of ACRM since 2007, building national infrastructure to serve Canadian markets.
Susan Lockhart
Chief Financial Officer
Over 20 years industry experience specific to the financial and reporting components of professional accounts receivable management.
Bill Stewart
Vice-President Business Development
Directs organizational growth strategy and manages client relationships for the company.
Kathy Gulka
Compliance and Privacy Officer
Over 25 years industry experience. Serves as Ombudsperson and handles compliance matters. With ACRM for over a decade.
Greg Klich
IT Manager
Manages technology infrastructure across multiple systems, providing technical and analytical support.
Professional Memberships
ACA International
Equifax Canada
TransUnion CanadaReady to Improve Your Collections?
Contact us today to learn how ACRM can help you recover more with our proven strategies and dedicated team.
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