Privacy Policy

Our commitment to protecting your information

Action Collections & Receivables Management is sensitive to privacy issues and is compliant with all legislation concerning privacy. We are not responsible for privacy practices of linked websites.

Personal Information

"Personal Information" encompasses information about an identifiable individual that enables identification, excluding publicly available data.

Ten Privacy Principles (PIPEDA-Based)

1. Accountability

ACRM designates a Privacy Officer responsible for compliance with privacy legislation.

2. Purpose Identification

The organization identifies collection purposes at or before gathering information.

3. Consent Requirements

Individual knowledge and approval is needed for collection, use, or disclosure unless exceptions apply.

4. Limited Collection

Only information necessary for identified purposes is collected.

5. Limited Use & Retention

Data is shared only with authorized parties for original purposes (or by law/consent); retained only as needed.

6. Individual Access

People may request information about their data and challenge its accuracy.

7. Accuracy

Information is maintained as current and complete as necessary.

8. Safeguards

Appropriate security measures are implemented based on sensitivity level.

9. Openness

Policies and practices are made available to individuals.

10. Challenge Process

Concerns are addressed through our Privacy Officer and formal complaint process.

Privacy Officer Contact

For privacy concerns or to exercise your rights regarding personal information, please contact:

Privacy Officer: Kathy Gulka

Phone: (416) 503-9633 ext 107

Email: ombudsman@actioncollections.com